Front Desk Receptionist (Full-Time) - Pantai Indah Kapuk, Jakarta Utara

Join PT Manggoh Hyper Active as a Front Desk Receptionist in the vibrant area of Pantai Indah Kapuk, Jakarta Utara! We are seeking a professional, friendly, and highly organized individual to be the first point of contact for our guests and clients. As a Front Desk Receptionist, you will play a crucial role in ensuring a seamless and positive experience for everyone who walks through our doors. Our company is a dynamic and growing business, and we offer a supportive and collaborative work environment. This is an excellent opportunity to be part of a team that values hard work, creativity, and a passion for hospitality.

In this role, you will be responsible for greeting and assisting guests, managing reservations, and handling various administrative tasks. You will work closely with our team to ensure that our guests and clients feel welcome and valued. Our office is located in a prime location, providing easy access to public transportation and nearby amenities. This position offers a competitive salary and benefits package, as well as opportunities for professional growth and development.

📋 Tanggung Jawab Pekerjaan

• Greet and assist guests and clients in a professional and friendly manner.
• Manage and process reservations and bookings using our in-house reservation system.
• Handle check-in and check-out procedures efficiently and accurately.
• Maintain a clean and organized front desk area, including the reception desk and waiting area.
• Answer and direct phone calls and inquiries, providing information and assistance as needed.
• Assist with administrative tasks, such as data entry, filing, and maintaining records.
• Collaborate with other departments to ensure a seamless and positive guest experience.
• Adhere to company policies and procedures, and maintain a high level of confidentiality.

🎓 Kualifikasi & Syarat

• Minimum of 2 years of experience in a front desk receptionist or similar role in the hospitality or administrative field.
• Proficient in using Microsoft Office Suite, including Word, Excel, and Outlook.
• Excellent communication and interpersonal skills, with the ability to handle multiple tasks and prioritize effectively.
• Strong organizational skills, with the ability to maintain a clean and efficient workspace.
• Familiarity with guest relations and customer service best practices.
• Ability to work well under pressure and meet deadlines.
• Fluency in both English and Indonesian languages is a plus.
• Valid SIM (Surat Izin Mengemudi) is required.

🛠️ Keahlian

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